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Help and Frequently Asked Questions



I am new to Astronomy and don't know where to start???

Get in contact with the IAS New Astronomers Group (NAG). look for the "New To Astronomy" menu on the IAS Website. You can also contact the NAG Coordinator who will help you to get involved with the New Astronomers Group. The coordinator may also assist you with finding a mentor. The NAG Coordinator may be reached at nag@iasindy.org

Why can't I see the interactive planetarium?

The interactive planetarium relies on the Java runtime library which must be installed on your machine. Please check to see if Java is installed on your machine by clicking on the following link: http://www.java.com/en/download/installed.jsp. At the destination page, you should press the "Verify Java Version" button to ensure you have the recommended version installed on your machine.

You can also follow this link: http://www.java.com/en/download/index.jsp. When you get to the destination page, press the "Free Java Download" button.

Why am I having trouble displaying the IAS news bulletins?

The news bulletins are in pdf format. A free reader called "Adobe Reader" may be found here: http://get.adobe.com/reader/. If you have Adobe Reader installed but are still having problems, you may want to download the latest version. Press the "Download" button when you get to the destination page. Carefully review what is being downloaded at this site as Adobe often offers add-on (optional) programs that are not necessary to the function of the Adobe Reader program.

How do I make suggestions for improving or enhancing the website?

For all questions and suggestions related to web content, you can send email to the Website Content Manager web-content@iasindy.org

How do I get help with technical issues related to the iasindy.org website?

For Technical issues only, you can send email to the website developer webmaster@iasindy.org

Who do I need to contact if my email address is going to change?

For email address changes or other contact information changes, please contact the membership director at membership@iasindy.org

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Images by Hubble Space Telescope